SHIPPING POLICY
We ship domestically within the UK only.
UK orders are charged at £6.00.
Free delivery for orders over £60.
RETURNS
We have a 30-day return policy, which means you have 30 days from the date of purchase to request a return. To start a return, you can contact us at admin@sheepmaimai.co.uk. If your return is accepted, we'll send you instructions on how and where to send your package. Please keep in mind that the customer is responsible for any return shipping fees. To be eligible for a refund/exchange, all items must be returned unused and undamaged. We are unable to refund items which are returned broken.
DAMAGES
If you receive any broken items within your parcel, please send us a photograph of the products at admin@sheepmaimai.co.uk alongside your purchase information within 3 days of receipt. We can then issue a replacement.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. Refunds will be refunded to the original payment method used to place the order.